We listen to our customers!
Soren Industrial Mechatronic co. has spent years of experience listening to its valuable customers. Working together, we have identified common needs and wants for a PVF (Pipe-Valve-Fitting) distribution partner.
And we continue to build and organization to support our customers. Soren Co. has built a distribution company that directly addresses the needs and wants of our customers. We focus solely on the distribution of PVF products and services and are experts at every facet of this business.
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 Customer Needs
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 Customer Wants
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The capabilities fundamental to keeping customer operations running smoothly and safely
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Services and Soren Co. traits that go beyond what a general supply partner or internal division can provide
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Sourcing Capability:
Our customers want a PVF partner that can navigate the vast marketplace to identify best-in-class manufacturers globally.
Competitive Pricing:
Our customers want competitive pricing for the material they buy.
Technical Product Support:
Our customers want to interface with a knowledgeable and local sales staff that can assist in the sourcing and purchasing of proper materials.
Consolidated Vendor Base:
Our customers want to limit the number of suppliers they work with to improve accountability and increase process efficiency around ordering, invoicing and delivery.
Product Standardization:
Our customers want to simplify their supply chain and lower the cost of product maintenance by standardizing the products they use in all of their operations around the world.
Stable Supplier:
Our customers want a long term supply chain partner. They want to work with a company that is focused on growing with them over time instead of making a quick sale.
Process Efficiencies:
Our customers want a PVF distribution partner that can manage material efficiently. Our customers want to focus on operating their businesses, not managing material to run their operations.
Material Management Expertise:
Our customers want a PVF distribution partner that can manage material efficiently. Our customers want to focus on operating their businesses, not managing material to run their operations.
Timely and Reliable Delivery:
Downtime for our customers is extremely costly. A supplier who can deliver material on time, every time is critical.
Quality Assurance:
Our customers need to know that the products they use will function properly in potentially dangerous environments for the long term. A proven quality program is critical to their operational success when choosing a distribution partner.
Dedication to Safety:
Our customers often operate in potentially hazardous situations. A strong safety culture within their supplier base is paramount to protect people and preserve assets.